About Us

Committed, Strong and Dependable

Our Commitment

Welcome to Prudential! We're glad you're here, and we are committed to helping you experience retirement and income security.  In the U.S., Prudential’s Rock® symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. We are known for our ability to deliver on our promises and are recognized as one of the world's most admired companies.

We have invested in specially trained customer service experts and created communications specifically for you. Our representatives are familiar with your pension benefits and are focused on delivering the support you need.


Our Strength & Dependability

With Prudential, you can be confident your benefit is secure.  Your payment is issued by The Prudential Insurance Company of America, a company with a 140-year history of helping individuals and institutions achieve financial security and peace of mind.

Prudential's pension plan services expertise will ensure that your payments continue without interruption. You can rest assured that we'll be here to assist you today, and all the days that follow.

Our Strength:

The financial strength ratings of The Prudential Insurance Company of America indicate that our financial position is solid, and that we have ample capital and liquidity to meet our obligations. We are highly rated by major independent ratings agencies. For more information on our financial strength ratings, click here.

Our Dependability:

We have been providing pension plan services since 1928, and are privileged to serve nearly 3.8 million active workers and retirees. We disburse approximately $9 billion in gross annual defined benefit payments, and our  service representatives handle more than 2.3 million customer calls annually. (As of December 31, 2013.)

Our largest single client, with more than 240,000 annuitants, has been with us for over 50 years, and we are proud to still be making payments to our first pension buy-out client, the Cleveland Public Libraries, which partnered with us 86 years ago.


Our Company's History

At Prudential, we understand the complex challenges facing today's retirees. Throughout our history, our foremost objective has been—and continues to be—helping hard-working people achieve financial security and peace of mind.

As a partner to millions of people and thousands of organizations, we have the vision and leadership to solve the greatest financial challenges.

For additional information about our company, click here.